Refund policy

Once material has been loaded onto a truck, the load is considered accepted and non-cancelable.

If the owner, homeowner, or any representative refuses delivery, cancels, or changes their mind after material has been picked up, the customer agrees that:

 

• The full hauling charge for the load is due and payable

• Any standby time, return hauling, re-dumping, or disposal costs will be billed to the customer

• Massive Transport SC LLC reserves the right to dump the material at a legal and safe location of our choosing

• No refunds will be issued for loads already picked up or in transit